Printer not working

Windows 7http://support.microsoft.com/kb/2742891

To work around this problem, perform the following action carefully to restart the spooler service using the command prompt:

1. Open Start Menu and type “cmd.exe” (without the quotes) in the search box.
2. Right click cmd.exe at the top of results list and click “Run as Administrator”
3. In the resulting command box, type the following two lines and hit enter after each line:

Net Stop Spooler
Net Start Spooler

At this point disconnect your printer’s USB cable, and then reconnect it.

Restart the PC

XPhttp://support.microsoft.com/kb/946737

Step 3: Run the command script file

Now that you have created the command script file, you will run it. To run it, you will copy and paste the name of the command script file in the Run box.

1. Carefully select (highlight) all the following text:
   C:\DeletePrintJobs.cmd
2. Right-click the text that you selected, and then click Copy.
3. Click Start, and then click Run.
4. In the Open box, right-click, and then click Paste.
5. Click OK.
6. Notice that the Command Prompt window opens to run the command script file that you created. Notice also that this window closes automatically when the command script file has finished running. If you do not see the Command Prompt window open, check that you saved the command script file by using the correct name and that you entered the correct command script file name in the Run box.